INSTALLATION GUIDE

8409 Pickwick Lane #118, Dallas, Tx. 75225
214 750-1478 / 575 680-2772


PLEASE REVIEW THE LICENSE AGREEMENT BEFORE INSTALLING OR USING SENDSAFE

PLEASE READ CAREFULLY THE LICENSE TERMS AND CONDITIONS . USE OF THIS PRODUCT CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND YOUR AGREEMENT TO ABIDE BY THEM.


READ ME FIRST!
SENDSAFE
STEPS REQUIRED FOR INSTALLATION

(Please refer to User Manual as needed)

Computer skills and knowledge are required to successfully complete the setup an e-commerce website. Setting up SendSafe is similar in complexity to setting up a website and an http server. People who have worked with html editing and website server setup will be able to setup the SendSafe system. If you do not have experience in these areas it may take longer to setup SendSafe (and you may need the assistance of someone that does have this experience). For more information about requirements see the Requirements Section in the User's Guide.


Need help installing and configuring SendSafe?

C Prompt offers a service of installing and configuring SendSafe for you.
C Prompt also offers full web site development and turn key systems development.


Before installing the SendSafe system you may want to review the following:

Installation Steps:

1. Install Program files

2. Install Database tables

3. Basic Configuration of backend system (the Robot)

4. Create your 1st storefront

5. Upload your 1st storefront

6. Setup a list of products that you wish to sell

7. Set up shipping costs and default shipping methods

8. Setting up sales tax collection

9. Modify your storefront files and website

10. Recommend Optional Configuration Items

11. Other Configuration and tunning

12. Set up automated credit card processing

13. Set up automated powerup starting

Open your e-commerce site in your browser and try out SendSafe... You are done. Please review the SendSafe user's guide for information about the customer GUI. Use your browser to submit a test order to the SendSafe system (using test credit card numbers). 


Automated credit card processing setup:

You have 45 different online payment gateways which can be used with SendSafe. SendSafe also support Credit Card Processor Plug-ins so you can also customize SendSafe to work with any credit card processing system. SendSafe can also be customized to connect directly with online processors such as VisaNet. This customization will require programming experience contact CPrompt and we can customize SendSafe for you.).

Go to this link to find out how to get automated credit card processing running


OPTIONAL TWEAKING AND TUNING

The SendSafe JSOF Robot is highly configurable program. All its configurations are contained inside base and storefront configuration files. There are a unique set of these files for every storefront being run by SendSafe:

You can adjust levels of security, times of operations, customize e-receipt message texts, enable debug mode, and much much more. To make these changes all you need is an ASCII text editor. Descriptions of what each statement does and information on changes can be found in the SendSafe manual. The configuration files also contain comments describing each statement line.

It is strongly advised that you back up the configuration files before making any changes.

Topics of Special Interest


CORRECTING CONFIGURATION PROBLEMS

The best way to diagnose configuration problems is to examine the audit files created by the robot. As the robot runs it keeps records of what it has done in audit files. These files can be found in the "..\SendSafe JSOF\Audit" directory (for more information on audit files see "Care and Feeding of Audit Files" in the User's Guide). These audit files can be viewed with any ASCII text editor such as notepad or wordpad. Start examining the audit file at the bottom for the most recent information and work backward toward the top.

After you have made changes to the SendSafe Primary Setup dialog or config files, you should exit the robot and restart it. When the robot starts you should press the "Operations" menu "Force Upload of  Web Files" submenu. SendSafe can detect that robot setup operation have not completed successfully and will retry unsuccessful uploads. However, if you made changes that effect only web problems, the robot will not upload these changes unless you select the "Force Upload of   Web Files" submenu option. 

Please refer to these sections in the User's Guide for more information about solving configuration problems: